FAQ's for the Festival


·        If you want to sit with a friend, you can order two or more tickets together.


·       The person ordering the tickets has to do the payment for everything in the order placed.


·       Installment plans are possible for Super VIP, VIP Gold, VIP and 3 Day Passes.


·       You can pay in max. 4 installments.


·       There are no fixed rates. If you want to pay in installments, please contact us before you order the tickets for approval of   your payment plan: kontakt@rockwood-events.com


·        The 1st installment is due with the order and the last one has to be paid in October at the latest. The payments have to be on time according to the payment plan


-     The time of the order placed is the time for the seat allocation. You'll keep that if you keep your approved personal instalment plan. In case you don't pay your instalments in the time we agreed on, you loose your seat allocation and get the last seat in that category.


·       You can upgrade your Tickets (if available) from January to April 2018. In case the Tickets you want are not available, you can put your name down on a waiting list. After April you can only buy the new Ticket and have to sell your “old” Ticket.


·       You’ll get your order confirmation after every order you placed. The complete Ticket confirmation, which you’ll bring to the Registration to get it exchanged into your pass and physical tickets will be send out a week prior to the Festival


·      The Tickets for the Unplugged Lounges and the Brunch will go on sale, when all guests are announced


·      You can either bring a print out of your complete Ticket confirmation or show it on your phone or tablet


·       Star Guests are all Supernatural Guests ( up to date Richard Speight jr.,  and Rob Benedict), and Jason Manns


·       Louden Swain (Billy Moran, Stephen Norton and Mike Borja) are not Star Guests and therefor their autograph is included in the 2 Day Passes, 3 Day Pass, VIP, VIP Gold and of course in the SUPER VIP (they have all autographs included) – So for those ticket holders you only need to buy Rob Benedicts autograph to have the complete Band


·       1 Day Ticket holder might want to buy the Louden Swain autograph ticket, as then they have all 4 autographs together


·        The detailed schedule with photo op times and Unplugged Lounges will be handed out at registration


·       Passes can be bought online until October 31st.


·       Everything that is still available on Passes and Extras can still be bought at Registration. Please note it’s cash only.


·       We're planning to offer you your Photo Ops as JPEG's at the Festival approx. from Sunday afternoon to early evening. That depends on how fast we are with the printing process.


·       We're having USB Sticks for that ready for you to buy for 15,- Euro including one Photo op. Every additional JPEG Photo op costs 8,- Euro.


·       You can also order your JPEG's after the Festival. Every JPEG send via Email costs 8,- Euro.


·       We’re doing our best to have all Photo ops printed for the autograph sessions, but can’t guarantee it. If you want to be on the safe side, either plan some/most/all photo ops on Saturday, and have them signed on Sunday and/or bring sth. to get signed.


·       There can be max. two attendees in the picture with one ticket, but there will be only one print out per ticket.


·       For SUPER VIP Ticket holder - All autographs included means, one autograph from each guest even if they are in more than one Band.


·       If you have presents for our guests, you can hand them over at the autograph session.


·       Our guests love the relaxed and respectful atmosphere at the Festival. So please refrain from taking selfies when you meet them in the hallway or at any events.


·         You are allowed to bring Professional cameras. Picture taking is allowed from your seat at all events taking place on the stage in the Main Theatre.